How It Works
From choosing a plan to showing your QR code at a facility.
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Choose a plan
Browse the plans for your cover type and length of stay, then select Subscribe. You will log in or create an account, and your chosen plan will be waiting on your Subscriptions page.
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Provide your details
Enter your personal details, photograph your passport data page and add a photo for your card. Your progress is saved, so you can continue later if your connection drops.
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Make payment
Add one or more subscriptions to your cart and pay in one transaction by Visa, Mastercard or mobile money (MTN MoMo, Airtel Money, Zamtel Kwacha).
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Get your policy
Once the payment is confirmed, your policy is issued and your digital card with QR code is emailed to you and available in your account.
What you will need
- Your passport (a clear photo of the data page)
- A passport-style photo or selfie for your card
- Your arrival date and expected departure date
- Your permit or visa type and number, if you have one
- For family cover: each dependant's passport or birth certificate
- A card or mobile money account to pay with
How verification works
- Your card carries a QR code. It links to a secure verification page and contains no passport or personal details.
- Facility staff or Immigration officers scan the code, or enter your policy number, and see your cover status straight away.
- The public result shows only your status, photo, name, cover type and validity dates.
Common questions
Visitors, work and residence permit holders, foreign students, NGO staff, mission workers, contractors, and dependants of any of these.
You can view plans without one. You need an account, verified by a one-time code sent to your email, to subscribe and pay.
A photo of your passport data page and a passport-style photo or selfie. For dependants, a passport or birth certificate.